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Very disappointing. We realised that the planets couldn't be to scale either in size or distance, but we did hope that they would move at different speeds - which seemed to be suggested in the description - not just in 2 groups. If our grandson hadn't got it set up, we would have sent it back, because his interest will not be held by it for long, and it was quite expensive. He is 8 - maybe this would be better for a younger child?
Bought as a Christmas present. Was faulty. Replacement was also faulty (same fault). Would suggest should be removed from sale.
Unfortunately the replacement product received also does not seem to be working. I have emailed as advised when I rang your company but have yet to receive a response from last Wednesday. I would appreciate a reply ASAP. Or will need to return this product for a refund.
brilliant thank you, also fantastic customer service.
This doesn’t work with Duracell batteries. We thought it was broken. Worked with smaller batteries, still AA but slightly smaller in size. Great toy once we got it working.